Authenticity Guarantee Statement

At Luxe Finds, authenticity is at the core of our mission. We understand the importance of trust when buying luxury pre-loved designer goods.

Our Commitment

We guarantee that every item sold on our website is 100% authentic.

How We Authenticate

1. Multi-Point Physical Inspection

Our team carefully examines each item, checking:

  • Materials and leather quality

  • Stitching patterns

  • Zippers, hardware, and engravings

  • Brand stamps and interior labels

  • Serial codes, date codes, or microchips

  • Craftsmanship expectations for each brand

2. Reference Against Verified Standards

We compare all items with:

  • Verified brand authenticity guides

  • Historical production details

  • Known brand hallmarks for each period

3. Technology-Based Authentication

Where appropriate, we use third-party authentication technologies such as:

  • AI-assisted verification tools

  • Specialist brand databases

4. Independent Expert Authentication

For high-value items, we may also consult:

  • Professional authenticators

  • Luxury resale verification specialists

Authenticity Documentation

Where applicable, but not exclusive to all, items may come with:

  • Brand authenticity cards

  • Original receipts

  • Dust bags or boxes

  • Third-party authentication certificates

Not all pre-loved items include original packaging; authenticity is guaranteed regardless.

If an item is challenged

If you believe an item is not authentic:

  • Contact us immediately

  • Provide documentation from a recognised luxury authentication service
    We will conduct a full review and, if authenticity cannot be verified, issue a full refund.

Our Promise

We stand behind our authentication process 100%.
Every item purchased from Luxe Finds is guaranteed to be genuine and accurately represented.