Authenticity Guarantee Statement
At Luxe Finds, authenticity is at the core of our mission. We understand the importance of trust when buying luxury pre-loved designer goods.
Our Commitment
We guarantee that every item sold on our website is 100% authentic.
How We Authenticate
1. Multi-Point Physical Inspection
Our team carefully examines each item, checking:
Materials and leather quality
Stitching patterns
Zippers, hardware, and engravings
Brand stamps and interior labels
Serial codes, date codes, or microchips
Craftsmanship expectations for each brand
2. Reference Against Verified Standards
We compare all items with:
Verified brand authenticity guides
Historical production details
Known brand hallmarks for each period
3. Technology-Based Authentication
Where appropriate, we use third-party authentication technologies such as:
AI-assisted verification tools
Specialist brand databases
4. Independent Expert Authentication
For high-value items, we may also consult:
Professional authenticators
Luxury resale verification specialists
Authenticity Documentation
Where applicable, but not exclusive to all, items may come with:
Brand authenticity cards
Original receipts
Dust bags or boxes
Third-party authentication certificates
Not all pre-loved items include original packaging; authenticity is guaranteed regardless.
If an item is challenged
If you believe an item is not authentic:
Contact us immediately
Provide documentation from a recognised luxury authentication service
We will conduct a full review and, if authenticity cannot be verified, issue a full refund.
Our Promise
We stand behind our authentication process 100%.
Every item purchased from Luxe Finds is guaranteed to be genuine and accurately represented.